Brisbane
Northside Specialist Centre, 22 Samford Road, Alderley
Entrance to the carpark and reception area is via Lorne Street
We have pram and wheel chair access.
Ample parking is available on site - enter via Lorne Street.
Toowoomba
Hill Street Specialists, 34 Hill Street, Toowoomba
We have pram and wheelchair access, which is located behind the building. Upon arrival, please contact us if you require assistance.
Parking is available in our carpark or in Hill Street
Ipswich
Ipswich Professional Centre, 46 Limestone Street, Ipswich
We have pram and wheelchair access. Please contact us if you require assistance. There is ample parking available at the rear of the building – enter via the laneway off Limestone Street.


Once you have seen your general dentist and been referred to us, please contact us to arrange a convenient appointment. Please telephone 07 3117 0092.

Costs
Wherever possible, we always try to provide an accurate estimate of the cost of treatment. Please contact our patient coordinator if you have any queries about estimates or invoices.

Payment
Payment for an examination or treatment in our rooms is required on the day. Payment for complex procedures is required in advance.


To know more about what a specialist paediatric dentist does, click here. If you need further information, please speak to one of our support staff.

Our specialists consult and treat at numerous facilities including the Northside Specialist Centre in Brisbane, Ipswich Professional Centre, Hill Street Specialist Rooms in Toowoomba, Holy Spirit Northside Hospital, North West Private Hospital and St Andrew's Toowoomba Hospital. We can provide treatment under local anaesthesia (awake), gaseous sedation (happy gas), intra-venous sedation and general anaesthetic.

We encourage parents to discuss the treatment options for their children and be involved in the care of their child. Our aim is to provide all relevant information to parents to help them make important decisions.

Treatment normally commences at the appointment following your initial visit. Parents and guardians are encouraged to be present with their child, provided their presence does not compromise the safety or quality of care. The exception to this is when treatment is provided under general anaesthetic or IV sedation - you will be allowed in until your child goes to sleep, but after that, we ask that you wait in the waiting room.

Patient coordinator
Parents of children who require complex treatment, which may include treatment under general anaesthetic will be assigned a patient coordinator. Our patient coordinator will help you prepare for the operation as well as answer any questions you may have regarding hospital admission, discharge and post-operative care.



What are your rights?
Our practice is based on values that respect the individual. We strive to ensure our standard of care is of the highest level. Respecting your rights form part of that standard of care. You have the right to:

• Be treated with respect, dignity and consideration.
• Take part in decisions about proposed treatment.
• Give your permission to provide treatment.
• Have an understanding of how much something will cost.
• A second opinion. We have several specialists available. Ask the Practice Coordinator if would like to speak with another specialist.
• Give a compliment or tell us how we can improve our services.
• Have your personal information kept private and confidential.
• Have access to an interpreter.

What are your responsibilities?
We want to make sure that you get the best possible care from us. To help us do this, we ask that you do the following:

• Give staff as much information as you can about you and/or your child's health.
• Tell staff if your child is taking any medicine, including natural remedies.
• Tell staff if your child is receiving treatment elsewhere for the same condition.
• Follow staff instructions for your treatment and care.
• Tell staff about any concerns associated with treatment.
• Be on time for appointments or let us know 24 hours in advance, if you need to cancel an appointment.
• Advise us if you change your contact details.
• Pay for the treatment at the agreed time.
• Treat all people you meet in our practice (including staff, volunteers, patients and their families) with care, dignity and consideration.
• Respect the confidentiality and privacy of others.

This is a referral-only practice. This is not an emergency after-hours clinic. If your child has undergone complex treatment, including surgery, your specialist will have given you emergency after-hours contact details.